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  STRUCTURE AND ORGANISATION

A. ORGANISATION STRUCTURE OF SARI RATU GROUP:

Top management of this group is held by the Director (Owner). A General Manager is responsible for daily company operation, and he directly to the Director.

Operation Structure of Sari Ratu Group:

  • General Manager
  • Area Manager
  • Unit Manager (Branch)

In order to support the company operation, a management team is established consisting the following department:

  • Personnel Affairs (Recruitment, Training, Discipline, etc)
  • Finance
  • Accounting
  • Data Processing
  • Administration
  • Public Relation
  • Warehouse
  • Purchasing
  • Transportation
  • Maintenance

Outlet / Branch Organization Structure:

  • Unit Manager
  • Unit Assistant Manager
  • Cashier
  • Food Counter
  • Waiter / Waitress
  • Cleaning Service
  • Pantry Cook
  • Beverage
  • Dish Washer

 

B. JOB FUNCTION & RESPONSIBILITIES OF THE SARI RATU GROUP

OWNER & GENERAL MANAGER

  • Determines all branches performance and sales target
  • Decides on new branches or new business integration
  • Determines every quarter's results and profit sharing system
  • Allocates finance and founding to future plants for expansion

RESTAURANT UNIT MANAGER

  • In charge of total operation in each outlet
  • Supervise and manage all staff to achieve high performances and reach the sales target
  • Resolve all customer complaints and receive suggestions for improvement
  • Re-ordering of second or third round for the subsequent servings

PERSONEL & GENERAL AFFAIRS MANAGER

  • Interview, recruit, train, and hire staff for all units
  • Determine and appraise all staff performance
  • Motivate and reprimand all staff on issues of discipline, cleanness, punctuality and others
  • Organize staff functions and gatherings to promote esprit de corp

FINANCE & ADMINISTRATION MANAGER

  • Implement and plan all financial matters for top management in their expansion program
  • Determine the sales data and collect all data on the group's daily performance
  • Determine the operating cost of the group
  • Determine the price structure of all items sold by the group
  • Determine the profit and profit sharing scheme for the quarter and redistribute to all staff

INTERNATIONAL FRANCHISE & OPERATIONAL GROUP

  • Seek out and research potential franchise and in various countries
  • Negotiate all franchise terms & condition
  • Trouble shoots all operational and general matters
  • Advise the top management after feedback from staff to improve the business and implement new business strategy

CENTRAL KITCHEN OPERATION

  • Receive all orders from unit & processing for next days cooking
  • Planning for inventory & purchasing of raw material requirement
  • Receiving of goods and checking of quality of merchandise sent
  • Execute and cook the days order including second or third order session
  • Sent to respective units