| STRUCTURE AND ORGANISATION A. ORGANISATION STRUCTURE OF SARI RATU GROUP:
Top management of this group is held by the Director (Owner). A General Manager is responsible for daily company operation, and he directly to the Director.
Operation Structure of Sari Ratu Group:
- General Manager
- Area Manager
- Unit Manager (Branch)
In order to support the company operation, a management team is established consisting the following department:
- Personnel Affairs (Recruitment, Training, Discipline, etc)
- Finance
- Accounting
- Data Processing
- Administration
- Public Relation
- Warehouse
- Purchasing
- Transportation
- Maintenance
Outlet / Branch Organization Structure:
- Unit Manager
- Unit Assistant Manager
- Cashier
- Food Counter
- Waiter / Waitress
- Cleaning Service
- Pantry Cook
- Beverage
- Dish Washer
B. JOB FUNCTION & RESPONSIBILITIES OF THE SARI RATU GROUP
OWNER & GENERAL MANAGER
- Determines all branches performance and sales target
- Decides on new branches or new business integration
- Determines every quarter's results and profit sharing system
- Allocates finance and founding to future plants for expansion
RESTAURANT UNIT MANAGER
- In charge of total operation in each outlet
- Supervise and manage all staff to achieve high performances and reach the sales target
- Resolve all customer complaints and receive suggestions for improvement
- Re-ordering of second or third round for the subsequent servings
PERSONEL & GENERAL AFFAIRS MANAGER
- Interview, recruit, train, and hire staff for all units
- Determine and appraise all staff performance
- Motivate and reprimand all staff on issues of discipline, cleanness, punctuality and others
- Organize staff functions and gatherings to promote esprit de corp
FINANCE & ADMINISTRATION MANAGER
- Implement and plan all financial matters for top management in their expansion program
- Determine the sales data and collect all data on the group's daily performance
- Determine the operating cost of the group
- Determine the price structure of all items sold by the group
- Determine the profit and profit sharing scheme for the quarter and redistribute to all staff
INTERNATIONAL FRANCHISE & OPERATIONAL GROUP
- Seek out and research potential franchise and in various countries
- Negotiate all franchise terms & condition
- Trouble shoots all operational and general matters
- Advise the top management after feedback from staff to improve the business and implement new business strategy
CENTRAL KITCHEN OPERATION
- Receive all orders from unit & processing for next days cooking
- Planning for inventory & purchasing of raw material requirement
- Receiving of goods and checking of quality of merchandise sent
- Execute and cook the days order including second or third order session
- Sent to respective units
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